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Al Dakheel Oud

Terms of Service

 

 

 

 

 

Terms of service

Welcome to our online store. This Terms of Use and Privacy Policy agreement governs your relationship with the store and outlines the rights and responsibilities of both the store and the consumer. By using the store, you expressly agree to all provisions contained in this agreement.


Article 1 – Definitions

Store:
The electronic platform owned by us, including the website or any related mobile or web applications.

Consumer:
Any person who uses the store to obtain products or services.

Agreement:
The terms and conditions governing the use of this store.


Article 2 – Consumer Eligibility

  • The consumer acknowledges that he/she has the legal capacity to engage in transactions and complete purchases.
  • If the consumer is under 18 years of age, parental or guardian approval is required.

Article 3 – Store Obligations

  • The store is committed to providing products or services as displayed and described.
  • The store may offer additional services, such as customer support or after-sales service.

Article 4 – Store Usage Rules

  • The consumer must use the store in accordance with the laws and regulations of the Hashemite Kingdom of Jordan.
  • It is prohibited to use the store for any unlawful or inappropriate purposes.

Article 5 – Accounts and Registration

  • The consumer must provide accurate and correct information when registering.
  • The consumer is responsible for maintaining the confidentiality of login credentials.
  • In case of unauthorized use, the store must be notified immediately.
  • The store reserves the right to suspend or cancel any account that violates the terms.

Article 6 – Electronic Communications

  • The consumer agrees that official communication will be conducted via email or messages within the platform.
  • All electronic correspondence sent from the store is considered valid and binding.

Article 7 – Modifications to the Agreement

  • The store has the right to modify this agreement at any time in accordance with Jordanian regulations.
  • Consumers will be notified of any changes as soon as they come into effect.

Article 8 – Payment

  • Payments are made through the available payment methods on the store.
  • Prices may include or exclude taxes depending on applicable Jordanian tax laws.
  • The store has the right to issue an official electronic invoice for each transaction.

Article 9 – Intellectual Property

  • All rights related to the designs, content, and logos are owned by the store.
  • Copying or republishing any part of the store without prior written permission is prohibited.

Article 10 – Store Liability

  • The store is committed to providing its services in accordance with applicable laws in Jordan.
  • The store is not responsible for any damages resulting from the consumer’s misuse of products or the platform.
  • The store is not responsible for delivery delays caused by the shipping company.

Article 11 – Access Restriction

  • The store has the right to suspend or cancel a consumer’s account if the terms of use are violated.

Article 12 – Governing Law

This agreement is governed and interpreted in accordance with the laws and regulations of the Hashemite Kingdom of Jordan.
Any disputes shall fall under the jurisdiction of Jordanian courts.


Article 13 – General Provisions

  • Arabic is the official language for interpreting this agreement.
  • Prices or offers may change without prior notice when necessary.
  • Promotional offers are temporary and the store has the right to modify or cancel them.
  • The agreement may only be terminated by an official decision from store management.

Account Deletion

Consumers may delete their account by following these steps:

  1. Log in to the account through the app or website.
  2. Go to the “Account” or “Settings” section.
  3. Select “Edit Account.”
  4. Scroll to the bottom and choose “Delete Account.”
  5. Read the warning message and confirm the deletion.

Notes:

  • Account deletion cannot be undone.
  • It is recommended to save any important data before deletion.
  • For assistance, you may contact customer service at: (add email here).