We prioritize customer satisfaction and strive to ensure that your orders arrive quickly, efficiently, and with the highest level of safety across the Hashemite Kingdom of Jordan.

1. Shipping Companies and Tracking

We work with trusted shipping companies to deliver orders within Jordan.
A tracking link will be provided to you once your order is prepared.

• You will receive your tracking link via SMS or email.
• The tracking link may vary depending on the shipping company handling your order.

2. Delivery Time

Delivery time varies depending on the city or region within Jordan, and the estimated delivery time will be displayed during checkout.

• Orders within major cities are usually delivered in a short time.
• Orders to remote or rural areas may require additional time.

3. Shipping and Delivery Issues

If you encounter any issues with delivery, our customer service team is happy to assist you:

• Phone number: (add number here)
• WhatsApp link: (add link here)
• Email: (add email here)

We will follow up with the shipping company and resolve the issue as quickly as possible.

4. Important Notes

• Please ensure that you provide a correct address and active contact details to avoid delays.
• Failure to respond to the shipping company may cause delays or result in the order being returned.
• Shipping fees vary by region within Jordan, and the final cost will be displayed at checkout.